COVID-Safety Plan

Food Safety and Hygiene

La Coppola will continue to uphold our high Food Safety and Hygiene standards to protect our staff, suppliers and guests including:

  • Handwashing before and after all preparation of food and food handling;

  • Handwashing stations to be set up and used during every service and included in briefing of all staff (front-of-house and back-of-house areas);

  • Hand sanitisers available and used at all food and beverage preparation and surface areas;

  • Daily cleaning, disinfectant and sterilisation of kitchen equipment and surfaces;

  • No touching of eyes, nose and mouth.

  • Wherever possible, chefs to wear disposable gloves during food preparation and service

  • Tables and chairs sanitised prior to guest arrival

  • Waitstaff are encourage to sanitise regularly between table service.

Employee Wellbeing

  • La Coppola staff who are unwell with respiratory illness or display COVID symptoms are encouraged to be tested and will remain at home until symptoms resolve.

Wellbeing of Guests

  • We are taking all steps to ensure our guests are aware they should only attend our restaurants if they are feeling well and do not have any respiratory or COVID-19 symptoms.

  • We will ensure all guest check-in upon arrival.

Physical Distancing

  • Internal capacity will not exceed, to a maximum of one person per 2 square metres – the internal guest capacity for La Coppola is 8.

  • Guests are booked at staggered arrival times to minimise any congestion at entry

  • An appropriate distance is to be maintained between tables in the restaurant

  • Guests from the same household will be seated next to each other, to make it easier to fit everyone safely together;

  • Where possible, we will ensure staff maintain 1.5 metres physical distancing.

Record Keeping

  • For each phone, email or online reservation; customer phone number and email address is to be recorded

  • As guests enter the venue, they must complete the QR code sign in process – this is also applicable for any walk-in’s. Guests vaccination records will also be checked upon entry.

  • Lists will be maintained for 28 days after each service. If we have a staff member or guest who gets diagnosed with COVID-19, we understand public health will ask for all records to assist with contact tracing;

  • We encourage all staff and guests to download the COVID Safe app to support contact tracing, if required;

  • We ask everyone to cooperate with NSW Health if contacted in relation to a COVID-19.